How to manage your subscription purchased on our website?

If your current plan was started on the website, just reach out to Moongrade Support and ask to cancel.

Contact us here

To help us locate your account fast, please include:

1. A clear request to cancel (e.g., “Cancel my Moongrade subscription”).
2. Use the same email you used to subscribe and log into the Moongrade app (or include that email in the request.)
3. Please include any other information that would help identifying your account (such as payment receipt, purchase confirmation email, etc.).

Having trouble? Just contact our customer support here.